Last updated: 05 January 2026
1. Introduction
Move Intermodal nv and its affiliated companies (“Move Intermodal”, “we”, “us”, “our”) are committed to protecting the privacy and personal data of individuals in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection laws.
This Privacy Policy explains how we collect, use, disclose, store and protect personal data processed in the course of our business operations.
2. Scope of Application
This Privacy Policy applies to the processing of personal data in the course of our business operations, including website usage, customer and supplier interactions, commercial and operational activities and internal processes.
This policy applies in particular to the following categories of data subjects:
- Website visitors
- Customers and suppliers (including their representatives and contact persons)
- Employees, contractors, and other business stakeholders
For website-specific processing activities (including cookies and similar technologies), reference is made to our separate
Website Privacy and Cookie Policy available via our website.
3. Data Controller
Move Intermodal nv
Kolenhavenstraat 6 – bus 21
BE-3600 Genk, Belgium
Email:
info@move-intermodal.com
Phone: +32 89 242 900
4. Categories of Personal Data
Depending on the nature of the relationship, we may process the following categories of personal data:
4.1 Identification & Contact Data
- Name, business address, email address, telephone number
4.2 Professional & Business Information
- Company name, function, job title, VAT or registration data
- Contractual and commercial information
4.3 Communication Data
- Email correspondence, contact form submissions, meeting notes
4.4 Website & Technical Data
4.5 Other Data
- Any personal data voluntarily provided in the context of our services or communications
We do not intentionally process special categories of personal data (as defined in Article 9 GDPR), unless required by law.
5. Purposes and Legal Bases for Processing
We process personal data only where permitted under GDPR, based on one or more of the following legal grounds:
5.1 Performance of a Contract
Processing necessary for the conclusion or performance of contracts with customers, suppliers, or partners.
5.2 Legal Obligation
Processing required to comply with legal or regulatory obligations (e.g. accounting, tax, customs, transport regulations).
5.3 Legitimate Interests
Processing necessary for the legitimate interests of Move Intermodal, such as:
- Business operations and administration
- Communication and relationship management
- IT security, fraud prevention, and system monitoring
- Internal reporting and analytics
Where processing is based on legitimate interests, we ensure that these interests are balanced against the rights and freedoms of data subjects.
5.4 Consent
Where required by law, we rely on consent (e.g. marketing communications, non-essential cookies). Consent may be withdrawn at any time.
6. Use of Personal Data
Personal data is processed for purposes including:
- Provision and management of our services
- Commercial and operational activities
- Customer and supplier relationship management
- Responding to inquiries and requests
- Website functionality, analytics, and performance improvements
- Compliance with legal obligations
Personal data is not used for purposes incompatible with those described above.
7. Disclosure to Third Parties
Personal data may be disclosed to:
- Affiliated companies within the Move Intermodal group
- Service providers acting as processors (e.g. IT, hosting, communication tools), subject to data processing agreements
- Public authorities or legal bodies where required by law
We do not sell personal data to third parties.
8. International Data Transfers
Personal data may be transferred to recipients outside the European Economic Area (EEA), including countries that do not benefit from an adequacy decision by the European Commission.
In such cases, transfers are safeguarded by appropriate measures, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions, where applicable
- Additional technical and organisational safeguards
9. Use of AI and External Processing Tools
Move Intermodal may use AI-based tools or automated systems to support business operations (e.g. communication support, analytics, efficiency tools). Such tools may involve processing of personal data and may be hosted outside the EEA.
Where AI or automated tools are used:
- Processing is limited to what is necessary for the intended purpose
- Appropriate contractual, technical and organisational safeguards are applied
- Data protection impact assessments are performed where required
Data subjects may request further information regarding the use of AI or automated processing involving their personal data.
10. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting and reporting obligations.
Unless a longer retention period is required by law, personal data related to commercial and contractual relationships may be retained for up to
10 years after termination of the relationship.
11. Data Subject Rights
In accordance with GDPR, data subjects have the right to:
- Access their personal data
- Rectify inaccurate or incomplete data
- Request erasure of personal data
- Restrict processing
- Object to processing based on legitimate interests or direct marketing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
Requests may be submitted via
privacy@move-intermodal.com. Verification of identity may be required before responding.
Data subjects also have the right to lodge a complaint with their competent data protection authority.
12. Security Measures
Move Intermodal implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
All employees, contractors, and relevant stakeholders receive regular training and awareness programs on data protection and privacy compliance to ensure that personal data is handled securely and in accordance with applicable laws.
13. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or processing activities. The most recent version will always be available on our website.
14. Contact
For any questions regarding this Privacy Policy or the processing of personal data:
privacy@move-intermodal.com
All persons who have access to and who use the website of Move Intermodal irrespective of purpose, agree to abide by the rules set out below.
Move Intermodal takes every possible care concerning the information contained on the website. It is possible, however, that the website and the websites linked to it, contain inaccuracies and errors.
Move Intermodal accepts no responsibility whatsoever for damage pursuant to the use or incompleteness of information published on this website, nor for problems caused by the use or propagation of information. Move Intermodal accepts no responsibility for loss, privation of income or enjoyment of life pursuant to the use or propagation of information or to technical deficiencies.
We accept no responsibility for the downloading of information from this site.
COPYRIGHT
Unless mentioned otherwise, the information on this website is owned by Move Intermodal. Text, lay-out, illustrations, scripts, articles and other items on this website are protected by copyright.
It is expressly forbidden to copy, adapt, translate, edit or change the website partly or as a whole. It is also forbidden to use parts of this website on any other website, in any form, unless written permission is first obtained from Move Intermodal. A written application should be addressed to the department of Marketing & Communication at info@move-intermodal.com.
We have attempted to contact and seek permission from all owners of images and other material used on this website. It might be that we have overlooked someone. If you see material on this website for which you can prove you are the legal owner, and wish this material to be removed from the website, again, please contact the department of Marketing & Communication at info@move-intermodal.com.
CORPORATE SOCIAL RESPONSIBILITY POLICY
Move Intermodal recognizes that we must integrate our business values and operations to meet up to the expectations of our stakeholders.
We also recognize that our social, economic and environmental responsibilities towards our stakeholders form an integrated part of our business. We aim to demonstrate these responsibilities within our corporate policies through acting with honesty, integrity and ethical conduct.
Move Intermodal will ensure:
- that our contracts will clearly set out agreed terms and conditions, the basis of our relationship, and that we operate in a way that safeguards against unfair business practices such as; anti-corruption and bribery, conflict of interest, fraud, money laundering and in-competitive practices;
- to respect fundamental human rights, working conditions and hours, respect freedom of association, and not to employ people under the minimum age;
- to maintain a non- discrimination policy, following relevant legal country regulations;
- to report and analyse any corporate social responsible related non-compliance.
Responsibility to ensure implementation of this policy and relevant necessary resources to realize our corporate social and ethical conduct responsibilities, lays with the Move Intermodal management.
Compliance to this policy rests with all employees throughout the company.
