For over 30 years, Move Intermodal has been a leading provider of intermodal logistics solutions. Through our network and partnership approach, we serve our customers across Europe in an efficient and sustainable manner. Thanks to our 300 dedicated employees in 7 countries, and 2.800 load units, 170 own trucks, 60 company trains per week and priority access to European rail shuttle network, we successfully organise over 1.000 movements per day all over Europe. We are constantly looking for enthusiastic colleagues who want to grow with us in a dynamic market and are always striving for innovation.
For our office in NL-Moerdijk, we are looking for a Customer Care Employee (1,0 FTE).
✓ You will join the dynamic Customer Care team and ensure a good and structural cooperation with the customers and the various internal departments
✓ You will monitor the performance of the service and take action with your team or with other departments when performance is not achieved
✓ You will assist where necessary on and at the planning and you are first back up for order entry
✓ You will report to the Teamleader Road & FFW
✓ Experience in a similar position is a plus
✓ You have a very good knowledge of the Dutch and English language orally and in writing. Knowledge of the German, French and/or Italian language is a plus
✓ You have excellent communication skills. Customer-friendliness is important to you and you can be assertive at the right moments
✓ You have a very good knowledge of MS Office
✓ You have a genuine interest in new working methods, you are curious and like to dot the “i”.
✓ You are looking for a job with a lot of room for personal responsibility and you can handle a healthy dose of stress. In addition, you are flexible and willing to jump in anywhere in a small team when necessary
✓ A full-time job with flexible working hours (8:00-9:00/17:00-18:00) in consultation with the team and/or team leader in a dynamic and collegial work environment in Moerdijk
✓ A varied and broad range of tasks with growth potential. Further development is stimulated within the whole organisation
✓ In addition to our market-conforming terms of employment, there are numerous extra-legal benefits such as pension insurance, Move Group Bonus, internal training courses and, on top of that, sporting and healthy activities. After 1 year of service you get the facilitation of a bike lease
✓ You will be trained on the job by super nice experienced colleagues